If you're creating a new account, and haven't been invited to join an existing organization or a deal, then you will first need to create an account for your organization (i.e., your company or firm). Your organization account will require an Organization Administrator, who has the ability to invite additional users to the organization and manage the organization account.
If you have been invited by email to join an organization account, simply accept the invitation and create a user account by entering the requested fields.
If you are the Organization Administrator, invite additional team members to join your organization from your "Organization & Billing" Page, which you can access in the lower left hand corner of the screen by clicking on your profile initials. You can learn more about the Organization Administrator here.
If you've been invited to join a deal, then you can create a guest account to participate on that matter. Guest accounts are not affiliated with any organization and have limited functionality. You can learn more about the Guest Accounts here.
In order to create a new Request in a deal, click the "Add Request" button in the Diligence Room. You will then be prompted to create either a Custom Request or, if you have an organization account and have access to the Template library, upload Requests from an existing template.
Requests must include a Category , Request text and Priority ("High", "Medium" or "Low"), and may also include Subcategories, may be Assigned to Users on your Side and may include attachments or hyperlinks to external data room files.
After you've created a Request, it will be uploaded into the "Draft" state, visible only to you. In order to Publish the Request, Admin Users may click the "Publish" button, or Non-Admin Users may click the "Send to Admin" button, which will trigger a notification to the Admin to Approve the Publication of the Request.
You can assign a Request at any time to one or more Users who should receive updates about any further activity on that Request. In order to do so, simply click the "Assignees" dropdown in the Request page and select the Users to whom the Request should be assigned.
When a Request is assigned to a User, it is displayed on the Admin's "Reports" tab under the Assignee's name, and will display on the Assignee's Task Dashboard. The Assignee will receive notifications about any Responses or updates to the Request.
You can create a Response to any Request by typing in the open Response text box. You can attached documents or hyperlinks to a Response.
In order to share a Response internally before Publishing it, you can share the Response with teammates by adding Reviewers and clicking the "Share Internally" button. You and the Reviewers can then have a conversation in Comments below the relevant Response. Comments will always remain private to your side.
In order to Publish a Response, Admin Users may click the "Publish" button, or Non-Admin Users may click the "Send to Admin" button, which will trigger a notification to the Admin to Approve the Publication of the Response.
Each Request can have one of four different statuses: "Draft"; "Awaiting Reply"; "To Review"; and "Complete". A Request is in "Draft" status until it has been published. Thereafter, the status automatically toggles from "Awaiting Reply" to "To Review" based upon the Side that sent the last Request or Response (the Side that sent the most recent Request or Response will see "Awaiting Reply", meaning that it is awaiting reply from the other Side; the Side that received the most recent Request or Response will see "To Review", meaning that it needs to review and reply to the most recent Request or Response). A Request status can be changed to "Complete" as described below.
Either side may click the "Mark as Complete" button on a Request at any time to indicate that they believe that work on that Request is complete. The status for that Request will then change to "Complete" but ONLY FOR THAT SIDE. The other Side will not be aware that the Request has been designated as "Complete" by the marking Side, and the other Side will continue to see the Status that they would otherwise see (i.e., either "Awaiting Reply" or "To Review").
An automatically generated internal Response will be generated to show the time that the Request was marked as "Complete". The "Complete" status will automatically be changed if a subsequent Response is provided on the Request.
Your Task Dashboard will display all Requests assigned to you, and will provide notifications about all activity relating to those Requests. When you have new activity on one of your assigned Requests, an orange dot will display on your Task Dashboard Icon on the left navigation bar. In addition, Admin Users will receive notifications about Requests or Responses that have been submitted to the Admin(s) for approval.
Admin Users will have access to the Reports Page, which displays the Assignments and Status for each Request, as well as the progress of the overall exercise towards completion. The Admin can go directly to any given Request from the Reports page in order to take action on that Request (e.g., Assigning an unassigned Request).
If your organization has a paid account, you will have access to several additional features: Request List Templates and Due Diligence Flag Reports.
With the Templates feature, you can create Template Request lists that can be used in all new Deals on dealWIP. You can create as many Templates as you'd like, to be shared with Users across your Organization. Then, upload Requests from any Template within a Deal when Creating new Requests.
With our Due Diligence Flag Report feature, you can compiled flag notes from your entire team into a red flags report and export the report to share, both internally and with your client.